{"id":12616,"date":"2018-02-02T18:48:04","date_gmt":"2018-02-02T18:48:04","guid":{"rendered":"http:\/\/www.customerservicemanager.com\/?p=12616"},"modified":"2018-02-02T18:53:18","modified_gmt":"2018-02-02T18:53:18","slug":"winners-announced-for-2018-dealerrater-dealer-of-the-year-awards","status":"publish","type":"post","link":"https:\/\/www.customerservicemanager.com\/winners-announced-for-2018-dealerrater-dealer-of-the-year-awards\/","title":{"rendered":"Winners Announced for 2018 DealerRater Dealer of the Year Awards"},"content":{"rendered":"

Top U.S. and Canadian car dealers are recognized for high marks in online customer reviews.<\/strong><\/p>\n\"Dealer\n

DealerRater, the car dealer review website, has announced the winners of its annual Dealer of the Year Award program. Award recipients are recognized for distinction in outstanding customer service based upon consumer reviews of dealership experiences shared on DealerRater.com and DealerRater.ca.<\/p>\n

The 2018 overall national winner in the United States is Paradise Chevrolet Cadillac in Temecula, California<\/strong>. In Canada, Courtesy Ford Lincoln in London, Ontario<\/strong> took the 2018 overall national prize.<\/p>\n

DealerRater’s Dealer of the Year Awards are given annually to the top U.S. and Canadian car dealers based on PowerScore\u2122, a Bayesian algorithm that considers the dealership’s average DealerRater star-rating as well as the total number of reviews written about the dealership during the 2017 calendar year. Categories for scoring include customer service, quality of work, friendliness, pricing and overall experience.<\/p>\n

\"Jamie“This year’s Dealer of the Year Award winners stood out because of their dedication to providing superior customer service,” said Jamie Oldershaw, General Manager of DealerRater.\u00a0“Today, deals are won and lost on experience, and it’s clear from their online reviews that these dealerships understand how to take care of their customers. DealerRater offers shoppers the opportunity to select the right person at the right dealership so their online experience translates seamlessly to their offline experience, and for dealers this means they are building rapport with informed, ready-to-buy customers long before shoppers show up on the lot.”<\/p>\n

To qualify for the DealerRater Dealer of the Year Awards, new- and used-car dealers must have had at least 25 new reviews written on DealerRater.com during 2017 and averaged a minimum of a four out of five-star rating. Winners selected to receive the distinction scored the highest within their brand categories nationwide for U.S. and Canada. DealerRater Dealer of the Year Award winners will find a badge in their Dealer Panel that allows them to showcase their exemplary customer service to shoppers.<\/p>\n

Listed below are the additional 2018 U.S. and Canadian DealerRater Dealer of the Year Award recipients within each OEM brand category:<\/p>\n

United States<\/strong><\/p>\n

Acura: Park Avenue Acura \u2013 Rochelle Park, NJ<\/p>\n

Alfa Romeo: Maserati Alfa Romeo of St. Petersburg \u2013 St. Petersburg, FL<\/p>\n

Aston Martin: Foreign Cars Italia \u2013 Greensboro, NC<\/p>\n

Audi: Audi Hoffman Estates \u2013 Hoffman Estates, IL<\/p>\n

BMW: Autobahn BMW \u2013 Fort Worth, Texas<\/p>\n

Buick: Sellers Buick GMC \u2013 Farmington, MI<\/p>\n

Cadillac: Paradise Chevrolet Cadillac \u2013 Temecula, CA<\/p>\n

Chevrolet: Paradise Chevrolet Cadillac \u2013 Temecula, CA<\/p>\n

Chrysler: Shuman Chrysler Dodge Jeep Ram \u2013 Walled Lake, MI<\/p>\n

Dodge: Shuman Chrysler Dodge Jeep Ram \u2013 Walled Lake, MI<\/p>\n

Ferrari: Ferrari of San Francisco \u2013 San Francisco, CA<\/p>\n

FIAT: Bettenhausen Fiat \u2013 Tinley Park, IL<\/p>\n

Ford: Five Star Ford \u2013 North Richland Hills, TX<\/p>\n

GMC: McDonald GMC Cadillac \u2013 Saginaw, MI<\/p>\n

Honda: Galpin Honda \u2013 Mission Hills, CA<\/p>\n

Hyundai: Checkered Flag Hyundai Volkswagen \u2013 Virginia Beach, VA<\/p>\n

Infiniti: Ray Catena Infiniti of Edison \u2013 Edison, NJ<\/p>\n

Jaguar: Crown Jaguar \u2013 St. Petersburg, FL<\/p>\n

Jeep: Shuman Chrysler Dodge Jeep Ram \u2013 Walled Lake, MI<\/p>\n

Kia: Moritz Kia Alliance \u2013 Fort Worth, TX<\/p>\n

Lamborghini: Lamborghini Dallas \u2013 Richardson, TX<\/p>\n

Land Rover: Land Rover Edison \u2013 Edison, NJ<\/p>\n

Leasing Company: D&M Leasing Mid Cities \u2013 Grand Prairie, TX<\/p>\n

Lexus: Wilde Lexus of Sarasota \u2013 Sarasota, FL<\/p>\n

Lincoln: Klaben Ford Lincoln \u2013 Kent, OH<\/p>\n

Maserati: Maserati Alfa Romeo of St. Petersburg \u2013 St. Petersburg, FL<\/p>\n

Mazda: Sport Mazda \u2013 Orlando, FL<\/p>\n

McLaren: Dimmitt Automotive Group \u2013 Tampa, FL<\/p>\n

Mercedes-Benz: Walter’s Automotive \u2013 Riverside, CA<\/p>\n

MINI: Mini of St. Louis \u2013 Saint Louis, MO<\/p>\n

Mitsubishi: RC Hill Mitsubishi \u2013 Deland, FL<\/p>\n

Nissan: Kelly Nissan of Route 33 \u2013 Easton, PA<\/p>\n

Porsche: Porsche Riverside \u2013 Riverside, CA<\/p>\n

RAM: Savage 61 Chrysler Dodge Jeep Ram \u2013 Reading, PA<\/p>\n

Recreational Vehicles: Dodd RV of Peninsula \u2013 Yorktown, VA<\/p>\n

Rolls Royce: Dimmitt Automotive Group \u2013 Tampa, FL<\/p>\n

smart: Tysinger Motor Company \u2013 Hampton, VA<\/p>\n

Subaru: Tucson Subaru \u2013 Tucson, AZ<\/p>\n

Toyota: Toyota of Naperville \u2013 Naperville, IL<\/p>\n

Used Car Dealer: Oakes Auto \u2013 Kansas City, KS<\/p>\n

Volkswagen: Street Volkswagen of Amarillo \u2013 Amarillo, TX<\/p>\n

Volvo: Smythe Volvo \u2013 Summit, NJ<\/p>\n

Canada<\/strong><\/p>\n

Acura: Silverhill Acura \u2013 Calgary, AB<\/p>\n

Audi: Audi Kitchener-Waterloo \u2013 Kitchener, ON<\/p>\n

BMW: Parkview BMW \u2013 North York, ON<\/p>\n

Buick: Davis GMC Buick \u2013 Lethbridge, AB<\/p>\n

Cadillac: Budds’ Chevrolet Cadillac Buick GMC \u2013 Oakville, ON<\/p>\n

Chevrolet: Lakewood Chevrolet \u2013 Edmonton, AB<\/p>\n

Chrysler: Eichenberg Chrysler \u2013 Tillsonburg, ON<\/p>\n

Dodge: Elgin Chrysler Jeep Dodge Ram \u2013 St. Thomas, ON<\/p>\n

FIAT: Bridge City Chrysler Dodge Jeep FIAT \u2013 Lethbridge, AB<\/p>\n

Ford: Courtesy Ford Lincoln \u2013 London, ON<\/p>\n

GMC: Western GMC Buick \u2013 Edmonton, AB<\/p>\n

Honda: Maple Honda \u2013 Maple, ON<\/p>\n

Hyundai: Ajax Hundai \u2013 Ajax, ON<\/p>\n

INFINITI: Hyatt INFINITI \u2013 Calgary, AB<\/p>\n

Jaguary: Jaguar Land Rover Edmonton \u2013 Edmonton, AB<\/p>\n

Jeep: Elgin Chrysler Jeep Dodge Ram \u2013 St. Thomas, ON<\/p>\n

Kia: Georgetown Kia \u2013 Georgetown, ON<\/p>\n

Land Rover: Jaguar Land Rover Edmonton \u2013 Edmonton, AB<\/p>\n

Leasing Company: Pickard Lane Leasing Ltd \u2013 Bolton, ON<\/p>\n

Lexus: Lexus of London \u2013 London, ON<\/p>\n

Lincoln: Courtesy Ford Lincoln \u2013 London, ON<\/p>\n

Mazda: Courtenay Mazda \u2013 Courtenay, BC<\/p>\n

Mercedes-Benz: Mercedes-Benz London \u2013 London, ON<\/p>\n

MINI: Endras BMW MINI Durham \u2013 Ajax, ON<\/p>\n

Mitsubishi: Grande Prairie Mitsubishi \u2013 Grande Prairie, AB<\/p>\n

Nissan: Collins Nissan St. Catharines \u2013 St. Catharines, ON<\/p>\n

Porsche: Porsche Centre Oakville \u2013 Oakville, ON<\/p>\n

RAM: Elgin Chrysler Jeep Dodge Ram \u2013 St. Thomas, ON<\/p>\n

Subaru: Budds’ Subaru \u2013 Oakville, ON<\/p>\n

Toyota: Toyota Town \u2013 London, ON<\/p>\n

Used Car Dealer: Toronto Auto Brokers \u2013 Woodbridge, ON<\/p>\n

Volkswagen: Bramgate Volkswagen \u2013 Brampton, ON<\/p>\n","protected":false},"excerpt":{"rendered":"

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