{"id":13392,"date":"2018-05-07T09:46:50","date_gmt":"2018-05-07T09:46:50","guid":{"rendered":"https:\/\/www.customerservicemanager.com\/?p=13392"},"modified":"2020-07-10T18:41:51","modified_gmt":"2020-07-10T18:41:51","slug":"global-state-of-customer-experience-survey-2018","status":"publish","type":"post","link":"https:\/\/www.customerservicemanager.com\/global-state-of-customer-experience-survey-2018\/","title":{"rendered":"Global State of Customer Experience Survey 2018"},"content":{"rendered":"<a href=\"https:\/\/researchservices.allegiancetech.de\/cgi-bin\/qwebcorporate.dll?idx=T7P973&amp;QTRACKINGLINK=2\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-13395\" src=\"https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2018\/05\/CXN-survey-Twitter5a.jpg\" alt=\"Global State of Customer Experience 2018\" width=\"500\" height=\"250\" srcset=\"https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2018\/05\/CXN-survey-Twitter5a.jpg 500w, https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2018\/05\/CXN-survey-Twitter5a-300x150.jpg 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/a>\n<p><strong>CX Network has launched their annual survey on the state of customer experience and service and would like to invite you to take part!<\/strong><\/p>\n<p>Your input will help provide a year-on-year industry analysis as well as an overview of the trends, challenges and investment priorities for the next 12 months.<\/p>\n<p>The insights will help you identify the leaders and laggards within the market, and how to stay ahead of your competitors.<\/p>\n<p>As a thank you for your participation you&#8217;ll receive a copy of the finished research report straight to your inbox upon publication!<\/p>\n<p>Take the survey <a href=\"https:\/\/researchservices.allegiancetech.de\/cgi-bin\/qwebcorporate.dll?idx=T7P973&amp;QTRACKINGLINK=2\" target=\"_blank\" rel=\"noopener noreferrer\">here.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>CX Network has launched their annual survey on the state of customer experience and service and would like to invite you to take part!<\/p>\n","protected":false},"author":301,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[4],"tags":[],"_links":{"self":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts\/13392"}],"collection":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/users\/301"}],"replies":[{"embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/comments?post=13392"}],"version-history":[{"count":8,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts\/13392\/revisions"}],"predecessor-version":[{"id":20757,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts\/13392\/revisions\/20757"}],"wp:attachment":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/media?parent=13392"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/categories?post=13392"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/tags?post=13392"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}