{"id":1509,"date":"2014-04-22T14:52:27","date_gmt":"2014-04-22T14:52:27","guid":{"rendered":"http:\/\/www.customerservicemanager.com\/csm210469\/?p=1509"},"modified":"2016-05-31T19:36:02","modified_gmt":"2016-05-31T19:36:02","slug":"poor-customer-service-examples","status":"publish","type":"post","link":"https:\/\/www.customerservicemanager.com\/poor-customer-service-examples\/","title":{"rendered":"Examples of Poor Customer Service"},"content":{"rendered":"<p><strong>Bad customer experiences are not hard to find these days. The key to success is to identify and correct poor service before it&#8217;s too late.<\/strong><\/p>\n<img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-8743\" src=\"http:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2014\/04\/1star.jpg\" alt=\"1 Star Service\" width=\"500\" height=\"274\" srcset=\"https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2014\/04\/1star.jpg 500w, https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2014\/04\/1star-300x164.jpg 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\n<p>Poor customer service examples:<\/p>\n<p>1. Reaching a checkout in the supermarket and the cashier refusing to serve you as he is &#8220;just closing the aisle&#8221;.<\/p>\n<p>2. Phoning a call center and getting lost in an endless loop of voicemail recordings.<\/p>\n<p>3. Having to invest your own money to use a supermarket trolley (to go and BUY things from them!)<\/p>\n<p>4. Being treated like a criminal at airport security.<\/p>\n<p>5. Not getting batteries with your recent gadget purchase.<\/p>\n<p>6. Slow replies to support request emails when you&#8217;ve just purchased a product online.<\/p>\n<p>7. Waiting more than 30 minutes for something to eat in a restaurant.<\/p>\n<p>8. Calling up a call center and being unable to speak with a human being.<\/p>\n<p>9. Having to wait in all day because the online shop you purchased from is unable to tell you when they will deliver.<\/p>\n<p>10. Telephone companies charging extra if you want to pay your bill in cash.<\/p>\n<p>What are your experiences of\u00a0sub-standard\u00a0service? Leave a comment below.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Bad customer experiences are not hard to find these days. The key to success is to identify and correct poor service before it&#8217;s too late. Check out these poor customer service examples.<\/p>\n","protected":false},"author":37,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[2],"tags":[],"_links":{"self":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts\/1509"}],"collection":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/users\/37"}],"replies":[{"embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/comments?post=1509"}],"version-history":[{"count":7,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts\/1509\/revisions"}],"predecessor-version":[{"id":8744,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts\/1509\/revisions\/8744"}],"wp:attachment":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/media?parent=1509"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/categories?post=1509"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/tags?post=1509"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}