{"id":17202,"date":"2019-09-11T16:48:47","date_gmt":"2019-09-11T16:48:47","guid":{"rendered":"https:\/\/www.customerservicemanager.com\/?p=17202"},"modified":"2019-09-27T12:40:30","modified_gmt":"2019-09-27T12:40:30","slug":"join-localz-innovation-breakfast","status":"publish","type":"post","link":"https:\/\/www.customerservicemanager.com\/join-localz-innovation-breakfast\/","title":{"rendered":"Join Localz Innovation Breakfast!"},"content":{"rendered":"<a href=\"https:\/\/www.localz.com\/innovation-day-2019\" target=\"_blank\" rel=\"noopener noreferrer\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-17205\" src=\"https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2019\/09\/localz_innovation_breakfast_banner_300819_FA-1-ed.jpg\" alt=\"Localz Innovation Breakfast\" width=\"598\" height=\"171\" srcset=\"https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2019\/09\/localz_innovation_breakfast_banner_300819_FA-1-ed.jpg 598w, https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2019\/09\/localz_innovation_breakfast_banner_300819_FA-1-ed-300x86.jpg 300w\" sizes=\"(max-width: 598px) 100vw, 598px\" \/><\/a>\n<p><strong>Join Localz first Innovation Breakfast!<\/strong><\/p>\n<p>Guest speaker is <strong>Claire Rowland<\/strong>, author of <strong><em>Designing Connected Products: UX for the Consumer Internet of Things<\/em><\/strong><em>.\u00a0 <\/em><\/p>\n<p>Kris Oldland, Editor-in-Chief of Field Service News, will chair a panel of innovators in Mobile Workforce.<\/p>\n<p>Hear them discuss:<\/p>\n<p><strong>\u2713 Today\u2019s in-field challenges<\/strong><\/p>\n<p><strong>\u2713 Uberization of the Last Mile<\/strong><\/p>\n<p><strong>\u2713 Design for Mobile Workforce<\/strong><\/p>\n<p><strong>\u2713 What the future holds<\/strong><\/p>\n<p>The bright minds of service will discuss today&#8217;s challenges and share their learnings.<\/p>\n<p>Takeaway our <strong>&#8216;Radical Age of Uberization white paper&#8217;<\/strong>, written in conjunction with Field Service News.<\/p>\n<p><em>Visit the event page to RSVP and find out more about the speakers:<\/em><\/p>\n<p><a href=\"https:\/\/www.localz.com\/innovation-day-2019\" target=\"_blank\" rel=\"noopener noreferrer\"><em>https:\/\/www.localz.com\/innovation-day-2019<\/em><\/a><\/p>\n<p>#LocalzInnovation #customerexperience #uberization #lastmile<\/p>\n<p><strong>\u00a0<\/strong><strong>The Uberization Challenge\u00a0 <\/strong><\/p>\n<p>Is Uberization a challenge for your business?<\/p>\n<p>Customers increasingly expect real-time tracking and convenient two-way comms on the day of service; the provision of which improves first time access, reduces inbound query calls and creates a fantastic customer experience.<\/p>\n<p><strong>About the Author<\/strong><\/p>\n<p>Localz takes the communication complexity out of on the day service, providing businesses with mobile workforce solutions to deliver a frictionless last mile customer experience. \u2018Uberized\u2019 consumers expect real-time transparency and control.<\/p>\n<p>The Localz operational platform enables real-time tracking of the service technician, accurate ETAs and two-way communication. Localz \u201con my way\u201d messaging increases customer satisfaction and first time access rates. The Localz platform is being used by the RAC, DPD, OVO Energy, Autoglass, Safelite, HSS, Clarion and British Gas.<\/p>\n<p>For more information visit <a href=\"https:\/\/www.localz.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">localz.com<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Join Localz first Innovation Breakfast! Guest speaker is Claire Rowland, author of Designing Connected Products: UX for the Consumer Internet of Things..<\/p>\n","protected":false},"author":108,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[4],"tags":[],"_links":{"self":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts\/17202"}],"collection":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/users\/108"}],"replies":[{"embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/comments?post=17202"}],"version-history":[{"count":4,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts\/17202\/revisions"}],"predecessor-version":[{"id":17209,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts\/17202\/revisions\/17209"}],"wp:attachment":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/media?parent=17202"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/categories?post=17202"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/tags?post=17202"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}