{"id":1782,"date":"2013-08-27T12:17:43","date_gmt":"2013-08-27T12:17:43","guid":{"rendered":"http:\/\/www.customerservicemanager.com\/csm210469\/?p=1782"},"modified":"2022-10-21T16:09:00","modified_gmt":"2022-10-21T16:09:00","slug":"social-media-and-customer-service-infographic","status":"publish","type":"post","link":"https:\/\/www.customerservicemanager.com\/social-media-and-customer-service-infographic\/","title":{"rendered":"Social Media and Customer Service [Infographic]"},"content":{"rendered":"<p><strong>Social media is rapidly changing everything we thought we knew about customer service.\u00a0As more and more customers are turning to sites such as Facebook and twitter now is the time to think seriously about your social media strategy.<\/strong><\/p>\n<p>Here is an infographic by Impact Learning that explores the undeniable link between social media and customer service.<\/p>\n<img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-5565 size-full\" src=\"http:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2015\/08\/custexp2.jpg\" alt=\"Social customer service\" width=\"500\" height=\"2418\" srcset=\"https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2015\/08\/custexp2.jpg 500w, https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2015\/08\/custexp2-62x300.jpg 62w, https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2015\/08\/custexp2-124x600.jpg 124w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\n","protected":false},"excerpt":{"rendered":"<p>Here is an infographic by Impact Learning that explores the undeniable link between social media and customer service..<\/p>\n","protected":false},"author":12,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[2],"tags":[92],"_links":{"self":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts\/1782"}],"collection":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/comments?post=1782"}],"version-history":[{"count":4,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts\/1782\/revisions"}],"predecessor-version":[{"id":5567,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts\/1782\/revisions\/5567"}],"wp:attachment":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/media?parent=1782"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/categories?post=1782"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/tags?post=1782"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}