{"id":1948,"date":"2015-05-21T14:20:37","date_gmt":"2015-05-21T14:20:37","guid":{"rendered":"http:\/\/www.customerservicemanager.com\/csm210469\/?p=1948"},"modified":"2016-10-21T14:55:34","modified_gmt":"2016-10-21T14:55:34","slug":"the-truth-about-team-motivation","status":"publish","type":"post","link":"https:\/\/www.customerservicemanager.com\/the-truth-about-team-motivation\/","title":{"rendered":"The Truth About Team Motivation"},"content":{"rendered":"<img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-10116\" src=\"http:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2015\/05\/tmot.jpg\" alt=\"Hoe do you motivate your team?\" width=\"598\" height=\"397\" srcset=\"https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2015\/05\/tmot.jpg 598w, https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2015\/05\/tmot-300x199.jpg 300w\" sizes=\"(max-width: 598px) 100vw, 598px\" \/>\n<p><strong>Are you tough enough to show your team that you care?<\/strong><\/p>\n<p>You might disagree but hear me out on this. Incentives, prizes, gifts and bonuses don&#8217;t motivate people at work. Okay, so they may have some short term benefits, however if you want a highly motivated team, you&#8217;ll never buy your way to peak performance.<\/p>\n<p>Let me give you an example of what I mean. My friend Tom who works in sales was telling me that he&#8217;d come first in a recent team sales competition. His success was announced at the sales meeting and he was presented with his &#8216;prize;&#8217; a bottle of beer with a branded glass in a presentation box.<\/p>\n<p>If his prize had been a two week holiday in the West Indies then it might have been better received; however, to be honest, it wouldn&#8217;t have made a great deal of difference as far as Tom&#8217;s motivation is concerned. Of course the low value of the prize contributes to his de-motivation. You see, my friend Tom doesn&#8217;t like his manager, doesn&#8217;t like his job anymore and spends much of his time looking for a new job. Now I know his manager and I know the rest of the team aren&#8217;t happy. Tom&#8217;s manager isn&#8217;t a bad person, but he thinks that team motivation is all about handing out the occasional &#8216;prize.&#8217;<\/p>\n<p>He recently suggested to another team member that he take his wife out for a meal and charge it to expenses. This team member has been divorced for five years.<\/p>\n<p>Let me illustrate what I mean in another way. Imagine for a moment that a rich business man has just been asked by his wife &#8211; &#8220;Do you love me darling?&#8221; and he replies &#8211; &#8220;Of course I do, didn&#8217;t I just buy you that new car!?&#8221; It&#8217;s<br \/>\nlike a parent who feels that showering toys and presents on a child will make them a better person. You know as well as I, this won&#8217;t work; it takes more.<\/p>\n<p>Now don&#8217;t panic, I&#8217;m not suggesting you &#8216;love&#8217; your team members. However, I am saying that you need to meet their emotional rather than their practical, logical, tangible needs if you want to motivate them. You need to care<br \/>\nabout your team and you need to show it &#8211; are you tough enough to care?<\/p>\n<p><strong>About the Author<\/strong><\/p>\n<p>Alan Fairweather &#8211;<a href=\"http:\/\/www.themotivationdoctor.com\" target=\"_blank\"> The Motivation Doctor<\/a> &#8211; is a professional speaker, author and business development expert.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Are you tough enough to show your team that you care?<\/p>\n","protected":false},"author":114,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[7],"tags":[],"_links":{"self":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts\/1948"}],"collection":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/users\/114"}],"replies":[{"embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/comments?post=1948"}],"version-history":[{"count":3,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts\/1948\/revisions"}],"predecessor-version":[{"id":10118,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts\/1948\/revisions\/10118"}],"wp:attachment":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/media?parent=1948"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/categories?post=1948"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/tags?post=1948"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}