{"id":23184,"date":"2020-11-24T16:45:25","date_gmt":"2020-11-24T16:45:25","guid":{"rendered":"https:\/\/www.customerservicemanager.com\/?p=23184"},"modified":"2020-11-24T16:55:42","modified_gmt":"2020-11-24T16:55:42","slug":"pci-pal-best-technology-card-and-payments-awards","status":"publish","type":"post","link":"https:\/\/www.customerservicemanager.com\/pci-pal-best-technology-card-and-payments-awards\/","title":{"rendered":"PCI Pal shortlisted for Best Technology Initiative at the Card and Payments Awards"},"content":{"rendered":"<img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-23190\" src=\"https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2020\/11\/remote-agent.jpg\" alt=\"Remote call centre assistant\" width=\"598\" height=\"399\" srcset=\"https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2020\/11\/remote-agent.jpg 598w, https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2020\/11\/remote-agent-300x200.jpg 300w\" sizes=\"(max-width: 598px) 100vw, 598px\" \/>\n<p><strong>PCI Pal, the global provider of secure payment solutions, today announced it is a finalist in the Card and Payments Awards 2021 for the \u2018Best Technology Initiative\u2019.<\/strong><\/p>\n<p><a href=\"http:\/\/www.pcipal.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">PCI Pal<\/a> has been recognised for supporting Waltham Forest Borough Council in securing telephone-based payments, and enabling staff to continue taking payments in a secure and compliant way while working from home.<\/p>\n<p>Waltham Forest Borough Council has implemented PCI Pal\u2019s Agent Assist, which ensures its resolution centre staff can securely handle telephone-based payments, removing sensitive cardholder data from their infrastructure, no matter where they are physically working.<\/p>\n<p>The Card and Payments Awards remains one of the leading networking events of the year for the UK and Irish card and payments industry.\u00a0 Now in its 16<sup>th<\/sup>\u00a0year, the awards recognise success and innovation, from companies including card issuers, co-brands, merchant acquirers, payment processors and other payment service organisations.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignleft size-full wp-image-23188\" src=\"https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2020\/11\/Jane-Goodayle.jpg\" alt=\"Jane Goodayle\" width=\"225\" height=\"255\" \/>Jane Goodayle, SVP &#8211; Global Marketing, PCI Pal said, \u201c2020 has been a challenging year for all industries and organisations, however the requirement to maintain payment security and compliance has remained a constant, while transitioning to remote working.<\/p>\n<p>\u201cWe\u2019re proud to have supported our clients through these challenging times and Waltham Forest Borough Council is a great example. We are delighted to be recognised by the Card and Payments Awards judges for how we have secured Waltham Forest Council\u2019s contact centre payment process and look forward to hearing the results in 2021.\u201d<\/p>\n<p>The winners of the Card and Payment Awards will be announced on 21<sup>st<\/sup>\u00a0April 2021. For more information, visit:\u00a0\u00a0<a href=\"http:\/\/www.cardandpaymentsawards.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">www.cardandpaymentsawards.com<\/a>.<\/p>\n<p><strong>For more information on PCI Pal visit\u00a0<a href=\"http:\/\/www.pcipal.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">www.pcipal.com<\/a>, call +44 207 030 3770 to arrange a demonstration.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>PCI Pal, the global provider of secure payment solutions, today announced it is a finalist in the Card and Payments Awards 2021 for the \u2018Best Technology Initiative\u2019.<\/p>\n","protected":false},"author":108,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[4],"tags":[],"_links":{"self":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts\/23184"}],"collection":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/users\/108"}],"replies":[{"embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/comments?post=23184"}],"version-history":[{"count":7,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts\/23184\/revisions"}],"predecessor-version":[{"id":23194,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts\/23184\/revisions\/23194"}],"wp:attachment":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/media?parent=23184"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/categories?post=23184"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/tags?post=23184"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}