![\"Email](\"https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2021\/02\/Email-Inbox.jpg\")
\nFirst tip – modify your subject line from being a topic title to instead being a question with the person\u2019s name in it. Contrast a typical subject line: \u201cCentury project\u201d vs \u201cAl, what\u2019s the ETA on the century project please?\u201d The second subject line lets the recipient know that this email is requesting a brief reply, increasing the chances they\u2019ll respond more quickly.<\/p>\n
The second tip for generating faster more favourable replies to emails is wonderfully simple. Emails are often impersonal and cold. That doesn\u2019t mean we need to start with a paragraph of personal remarks causing the email to seem longer (making it less likely to get a response). Instead, simply adjust your opening salutation from, \u201cHi Karina,\u201d to instead, “Good morning Karina,”. Not only is good morning (or afternoon or evening) a warmer, more personalized greeting, but it also includes a general time of day. It\u2019s a subtle reminder for the recipient that this is a current request from a real person.<\/p>\n
Bonus tip: If those approaches still don\u2019t get you a fast enough response, pick up the phone.<\/p>\n
About the Author<\/strong><\/p>\n Chances are you\u2019ve experienced delays at work waiting for someone to respond to your email. That person may be overloaded or unorganized and yet you\u2019re held responsible for the lack of progress. Here are two tips to get faster replies to your emails. First tip – modify your subject line from being a topic title […]<\/p>\n","protected":false},"author":337,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[7],"tags":[],"_links":{"self":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts\/24488"}],"collection":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/users\/337"}],"replies":[{"embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/comments?post=24488"}],"version-history":[{"count":3,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts\/24488\/revisions"}],"predecessor-version":[{"id":24492,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts\/24488\/revisions\/24492"}],"wp:attachment":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/media?parent=24488"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/categories?post=24488"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/tags?post=24488"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}![\"\"](\"https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2021\/02\/Jeff-Mowatt.jpg\")
Jeff Mowatt is a customer service strategist, Hall of Fame speaker, and bestselling author. This article is based on Jeff\u2019s bestselling book, Influence with Ease. You can obtain your own copy of his book or to inquire about engaging Jeff for your team at\u00a0www.jeffmowatt.com<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"