{"id":24753,"date":"2021-03-03T16:04:02","date_gmt":"2021-03-03T16:04:02","guid":{"rendered":"https:\/\/www.customerservicemanager.com\/?p=24753"},"modified":"2021-03-08T17:05:46","modified_gmt":"2021-03-08T17:05:46","slug":"vericall-named-best-in-world-with-gold-awards-from-contact-centre-world","status":"publish","type":"post","link":"https:\/\/www.customerservicemanager.com\/vericall-named-best-in-world-with-gold-awards-from-contact-centre-world\/","title":{"rendered":"Vericall Named Best in the World with Two Gold Awards from Contact Centre World"},"content":{"rendered":"<p><strong><a href=\"http:\/\/www.vericallsolutions.com\" target=\"_blank\" rel=\"noopener\">VeriCall<\/a> today announces that it has been recognized as the Best in the World with two GLOBAL GOLD awards at the 15<sup>th<\/sup> Top Ranking Performers Awards from Contact Center World for \u2018Best Contact Centre (Outsourced)\u2019 and \u2018Best In Customer Service\u2019.\u00a0<\/strong><\/p>\n<p>The 2020 Awards, which were given out on Feb 25th at an international online event, attracted more than 2000 entries from over 70 nations. In addition, VeriCall CEO Adam Taylor personally received the Industry Champion award.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignleft size-full wp-image-22670\" src=\"https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2020\/10\/adam-taylor-2.jpg\" alt=\"Adam Taylor\" width=\"235\" height=\"278\" \/>\u201cOnce again, I am more than delighted that the work VeriCall does on behalf of its customers has been recognized at the highest level in these prestigious awards \u2013 and this time we competed and won in a Global arena after winning our recent EMEA GOLD Awards. Two company Golds as Best In The World reaffirm what I have always known &#8211; \u00a0that VeriCall\u2019s staff are the best at what they do!&#8221; said VeriCall CEO Adam Taylor.<\/p>\n<p>&#8220;The personal award of Industry Champion is also wonderful to receive, but I could not have achieved it without everyone else at VeriCall who have been crucial in enabling me to implement my vision for the company.\u201d he concluded.<\/p>\n<p>VeriCall is a UK based BPO that brings people and technology together with innovative and intuitive BPO solutions to serve businesses of all sizes. Started in 2017, VeriCall provides skilled agents coupled with best-in-class technology to deliver PCI Compliant, AI powered and Omni-Channel solutions throughout the UK and beyond. With an Engagement hub in Fife, Scotland, VeriCall currently employs some 400+ people.<\/p>\n<img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-24766\" src=\"https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2021\/03\/top-ranks-1.jpg\" alt=\"VeriCall - Best in World awards from Contact Centre World\" width=\"501\" height=\"218\" srcset=\"https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2021\/03\/top-ranks-1.jpg 501w, https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2021\/03\/top-ranks-1-300x131.jpg 300w\" sizes=\"(max-width: 501px) 100vw, 501px\" \/>\n<p>The 2020 Top Ranking Performers Awards attracted over 2000 entries from over 70 nations. Now in its 15th year, these awards are regarded by many as the most prestigious awards in the industry and a few even refer to them as being like the Olympics for our industry as it&#8217;s not just company competing against the company, but nation against nation!<\/p>\n<p>The Top Ranking Performers Awards are the ultimate industry awards for the contact center industry and are exclusively available from ContactCenterWorld.com &#8211; the Global Association for Contact Center &amp; Customer Engagement Best Practices with around 205,000 members in 200 countries.<\/p>\n<p><strong>About Contact Center World<\/strong><\/p>\n<p>The association is the World\u2019s largest association for Contact Center &amp; CX professionals with over 205,00 professional members. <a href=\"http:\/\/www.contactcenterworld.com\" target=\"_blank\" rel=\"noopener\">ContactCenterWorld.com<\/a> was founded in 1999 and runs the largest awards program for our industry, the highest rated events, offers networking for members, has over 40,000 documents online and offers daily tips, benchmarking data, employee engagement and customer experience programs.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>VeriCall has been recognized as the Best in the World for \u2018Best Contact Centre (Outsourced)\u2019 and \u2018Best In Customer Service\u2019 at Top Ranking Performers Ceremony. In addition, VeriCall CEO Adam Taylor personally received the Industry Champion award..<\/p>\n","protected":false},"author":108,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[4],"tags":[],"_links":{"self":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts\/24753"}],"collection":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/users\/108"}],"replies":[{"embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/comments?post=24753"}],"version-history":[{"count":16,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts\/24753\/revisions"}],"predecessor-version":[{"id":24793,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts\/24753\/revisions\/24793"}],"wp:attachment":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/media?parent=24753"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/categories?post=24753"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/tags?post=24753"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}