{"id":27650,"date":"2021-08-03T15:16:51","date_gmt":"2021-08-03T15:16:51","guid":{"rendered":"https:\/\/www.customerservicemanager.com\/?p=27650"},"modified":"2021-08-03T16:37:52","modified_gmt":"2021-08-03T16:37:52","slug":"free-webinar-changing-qa-coaching-forever","status":"publish","type":"post","link":"https:\/\/www.customerservicemanager.com\/free-webinar-changing-qa-coaching-forever\/","title":{"rendered":"Free Webinar: Changing QA &#038; Coaching &#8211; Forever!"},"content":{"rendered":"<a href=\"https:\/\/woof.balto.ai\/boom-1?utm_source=csmmagazine&amp;utm_medium=ppc&amp;utm_campaign=livestream&amp;utm_id=boom\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-27652\" src=\"https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2021\/08\/balto-logo.jpg\" alt=\"Balto Software\" width=\"402\" height=\"86\" srcset=\"https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2021\/08\/balto-logo.jpg 402w, https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2021\/08\/balto-logo-300x64.jpg 300w\" sizes=\"(max-width: 402px) 100vw, 402px\" \/><\/a>\n<p><strong><br \/>\nOn August 9, Balto will be revealing two products that will revolutionize the way you score and coach calls.<\/strong><\/p>\n<p>This is for you if:<\/p>\n<ul>\n<li>You&#8217;re tired of randomly sampling a fraction of calls.<\/li>\n<\/ul>\n<ul>\n<li>Your QA software (spreadsheet?) takes a PhD to understand.<\/li>\n<\/ul>\n<ul>\n<li>Your team is spending way too much time finding coachable calls.<\/li>\n<\/ul>\n<ul>\n<li>You want to scale excellent conversations across your entire organization.<\/li>\n<\/ul>\n<p><strong>When:<\/strong> August 9, 2:30 PM CT<\/p>\n<p><strong>Host:<\/strong> Marc Bernstein, CEO, Balto<\/p>\n<p><strong>Attendees:<\/strong> 106 contact center leaders and growing<\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/woof.balto.ai\/boom-1?utm_source=csmmagazine&amp;utm_medium=ppc&amp;utm_campaign=livestream&amp;utm_id=boom\" target=\"_blank\" rel=\"noopener\"><b>Click here to register for this free webinar!<\/b><\/a><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>On August 9, Balto will be revealing two products that will revolutionize the way you score and coach calls. Join this free webinar to find out how you can scale excellent conversations across your entire organization..<\/p>\n","protected":false},"author":108,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[4],"tags":[],"_links":{"self":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts\/27650"}],"collection":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/users\/108"}],"replies":[{"embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/comments?post=27650"}],"version-history":[{"count":12,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts\/27650\/revisions"}],"predecessor-version":[{"id":27663,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts\/27650\/revisions\/27663"}],"wp:attachment":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/media?parent=27650"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/categories?post=27650"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/tags?post=27650"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}