{"id":31596,"date":"2022-02-24T19:50:18","date_gmt":"2022-02-24T19:50:18","guid":{"rendered":"https:\/\/www.customerservicemanager.com\/?p=31596"},"modified":"2022-02-24T19:59:27","modified_gmt":"2022-02-24T19:59:27","slug":"pci-pal-to-host-payments-2022-the-future-of-security-cx-conference","status":"publish","type":"post","link":"https:\/\/www.customerservicemanager.com\/pci-pal-to-host-payments-2022-the-future-of-security-cx-conference\/","title":{"rendered":"PCI Pal to Host Payments 2022: The Future of Security &#038; CX Conference"},"content":{"rendered":"<a href=\"https:\/\/www.pcipal.com\/knowledge-centre\/event\/payments-2022-the-future-of-security-cx\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-31600\" src=\"https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2022\/02\/payments-event.jpg\" alt=\"Payments 2022: The Future of Security &amp; CX conference\" width=\"597\" height=\"312\" srcset=\"https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2022\/02\/payments-event.jpg 597w, https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2022\/02\/payments-event-300x157.jpg 300w\" sizes=\"(max-width: 597px) 100vw, 597px\" \/><\/a>\n<p class=\"v1MsoNormal\"><a href=\"https:\/\/www.pcipal.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">PCI Pal<\/a>, <span class=\"v1MsoHyperlink\">the global cloud provider of secure payment solutions for business communications, has announced the details of its second annual\u00a0<\/span><u><a href=\"https:\/\/www.pcipal.com\/knowledge-centre\/event\/payments-2022-the-future-of-security-cx\/\" target=\"_blank\" rel=\"noopener noreferrer\">Payments conference<\/a><\/u><span class=\"v1MsoHyperlink\">\u00a0focused on the future of security and customer experience. Industry experts, customers and partners from around the world are taking part in the virtual event on 3<sup>rd<\/sup>\u00a0March 2022.<\/span><\/p>\n<p class=\"v1MsoNormal\"><span class=\"v1MsoHyperlink\">PCI Pal will be joined by other leaders in the payments, customer experience and contact centre industry to share insights into market trends and innovative solutions with the goal of digging deep into the customer experience, security and payments landscape. <\/span><i>Payments 2022: The Future of Security &amp; CX\u00a0<\/i>invites customer service leads, contact centre managers and those responsible for payment security and compliance to learn more about managing security while maintaining a positive customer experience in contact centre environments.<\/p>\n<p class=\"v1MsoNormal\"><span class=\"v1MsoHyperlink\">Keynote speakers include Tony Gee, Security Consultant and Ethical Hacker from Pen Test Partners who will be discussing \u201c<i>Getting Inside: a hacker\u2019s approach to stealing your customers data<\/i>,\u201d and demonstrating how organisations are at risk of being infiltrated by modern hackers.<\/span><\/p>\n<p class=\"v1MsoNormal\"><span class=\"v1MsoHyperlink\">In addition, breakout sessions include payment futures, customer experience evolution, and the contact centre today &amp; tomorrow. A whitepaper detailing the key insights from the first annual conference can be found\u00a0<\/span><u><a href=\"https:\/\/www.pcipal.com\/knowledge-centre\/resource\/payments-the-future-of-security-cx-white-paper\/\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a><\/u><span class=\"v1MsoHyperlink\">.<\/span><\/p>\n<p class=\"v1MsoNormal\"><span class=\"v1MsoHyperlink\">\u00a0<\/span><span class=\"v1MsoHyperlink\"><b>Meet The Experts<\/b><\/span><\/p>\n<p class=\"v1MsoNormal\"><span class=\"v1MsoHyperlink\">This year, delegates will hear from a broad line-up of global thought leaders in the payments, security and customer experience space, including:<\/span><\/p>\n<ul type=\"disc\">\n<li class=\"v1MsoListParagraphCxSpFirst\"><a href=\"https:\/\/www.linkedin.com\/in\/jaympatel1\/\" target=\"_blank\" rel=\"noopener noreferrer\">Jayesh Patel<\/a><span class=\"v1MsoHyperlink\">, International product and engineering executive, previously CPO at Vonage and PCI Pal Advisory Committee member<\/span><\/li>\n<li class=\"v1MsoListParagraphCxSpMiddle\"><a href=\"https:\/\/www.linkedin.com\/in\/tonygee1\/\" target=\"_blank\" rel=\"noopener noreferrer\">Tony Gee<\/a><span class=\"v1MsoHyperlink\">, Security Consultant &amp; Speaker, Pen Test Partners<\/span><\/li>\n<li class=\"v1MsoListParagraphCxSpMiddle\"><a href=\"https:\/\/www.linkedin.com\/in\/ciske\/\" target=\"_blank\" rel=\"noopener noreferrer\">Ciske Van Oosten,<\/a><span class=\"v1MsoHyperlink\">\u00a0Head of Global Intelligence, Verizon Security Assurance Division<\/span><\/li>\n<li class=\"v1MsoListParagraphCxSpLast\"><a href=\"https:\/\/www.linkedin.com\/in\/neirajones\/?originalSubdomain=uk\" target=\"_blank\" rel=\"noopener noreferrer\">Neira Jones<\/a><span class=\"v1MsoHyperlink\">, Independent Advisor &amp; International Speaker, National lead for payments at the FSB,\u00a0<\/span>and member of the PCI Pal Advisory Committee.<\/li>\n<\/ul>\n<p class=\"v1MsoNormal\"><span class=\"v1MsoHyperlink\">A number of PCI Pal\u2019s partners will also be taking part including; Talkdesk, NICE CXone, 8&#215;8, Freshworks, Worldpay by FIS and Vonage. The full agenda can be viewed\u00a0<a href=\"https:\/\/www.accelevents.com\/e\/payments-the-future-of-security-cx-2022?aff=pcipal#agenda\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a>. \u00a0All sessions aim to provide actionable solutions when it comes to perfecting a secure customer experience, as well as uncover the future of payments as consumer behaviours continue to shift.<\/span><\/p>\n<p class=\"v1MsoNormal\"><span class=\"v1MsoHyperlink\">James Barham, PCI Pal\u2019s CEO, said, \u201cPCI Pal has, for many years, been at the forefront of payment security, and I am delighted to invite attendees to join in the discussion around security, payments and customer experience &#8211; which, now more than ever, are becoming intrinsically linked in the eyes of the consumer. Ultimately, we want this event to provide businesses with the tools to confidently walk the fine line between secure payments and a positive customer experience. This event will help to shine a light on the delicate balance between these two key pieces of the puzzle and inform attendees on the future intricacies of the ever-evolving payments landscape.\u201d<\/span><\/p>\n<p class=\"v1MsoNormal\"><span class=\"v1MsoHyperlink\"><b>The free virtual Payments 2022 conference will kick off at 15:00 GMT on Thursday 3 March. To register, visit:\u00a0<\/b><\/span><b><a href=\"https:\/\/www.pcipal.com\/knowledge-centre\/event\/payments-2022-the-future-of-security-cx\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/www.pcipal.com\/knowledge-centre\/event\/payments-2022-the-future-of-security-cx\/<\/a><span class=\"v1MsoHyperlink\">.<\/span><\/b><\/p>\n<p class=\"v1MsoNormal\">For more information on PCI Pal visit <a href=\"http:\/\/www.pcipal.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">www.pcipal.com<\/a>, call +44 207 030 3770 to arrange a demonstration or follow PCI Pal on LinkedIn:<a href=\"https:\/\/www.linkedin.com\/company\/pci-pal\/\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/www.linkedin.com\/company\/pci-pal\/<\/a><span class=\"v1MsoHyperlink\">.\u00a0<\/span><\/p>\n<p class=\"v1MsoNormal\"><b>About PCI Pal<\/b><\/p>\n<p class=\"v1MsoNormal\"><span class=\"v1dl\">PCI Pal is a leading provider of SaaS solutions that empower companies to take payments securely, adhere to strict industry governance, and remove their business from the significant risks posed by non-compliance and data loss. Its mission is to safeguard reputation and trust by providing customers with secure payment solutions for any business communications environment including voice, chat, social, email, and contact centre.\u00a0 PCI Pal is integrated to, and resold by, some of the worlds&#8217; leading business communications vendors, as well as major payment service providers. PCI Pal products can be used by any size organisation globally, and it is proud to work with some of the largest and most respected brands in the world.\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>PCI Pal, the global cloud provider of secure payment solutions, has announced the details of its second annual\u00a0Payments conference\u00a0focused on the future of security and customer experience..<\/p>\n","protected":false},"author":108,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[4],"tags":[],"_links":{"self":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts\/31596"}],"collection":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/users\/108"}],"replies":[{"embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/comments?post=31596"}],"version-history":[{"count":9,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts\/31596\/revisions"}],"predecessor-version":[{"id":31607,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts\/31596\/revisions\/31607"}],"wp:attachment":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/media?parent=31596"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/categories?post=31596"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/tags?post=31596"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}