![\"VM](\"https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2022\/07\/bigchange_vm_elevators.jpg\")
\nVM Elevators, a premium, independent lift and escalator services provider, is boosting its green credentials using BigChange job management software.<\/strong><\/p>\n Using the cloud-based platform, VME delivers 100 per cent of its client reports electronically and has moved its business to an entirely paperless system. Intelligent scheduling and routing, and collaboration with other BigChange users through the BigChange Network, is also improving efficiency and reducing mileage whilst live vehicle tracking, complete with driver behaviour alerts, promotes greener driving across the fleet of mobile service engineers. These benefits have combined to save VME more than \u00a3120k per annum and reduced its administrative resource by 80 percent.<\/p>\n “Here at VM Elevators we care!” commented Simon Whitbread, CEO of VM Elevators. “We care about the people who work for us, the people we work for and the world in which we inhabit. BigChange helps us turn this attitude into action; with workable solutions that deliver tangible benefits for our employees, our clients and the environment.<\/p>\n “Using BigChange we have eliminated paper from our business model. This not only saves trees, it saves printing costs, it saves on the amount of office space we have to heat and light and it reduces journeys backwards and forwards to pick-up or drop-off reports. We are also reducing harmful emissions with home working, advanced scheduling and sharing of resources with other BigChange users. These are real savings for both the planet and the business.”<\/p>\n VM Elevators was established in London in 2008 and has since grown to a nationwide company serving more than 50 locations across the UK. VME provides a fully ‘turnkey’ solution, including new installations, modernisation, maintenance, repair and 24\/7 call out assistance, for lift and escalators within virtually any setting including commercial, industrial, public sector and residential.<\/p>\n Since implementing the BigChange job management platform, which incorporates\u00a0customer relationship management<\/a>\u00a0(CRM),\u00a0job scheduling<\/a>,\u00a0live tracking<\/a>,\u00a0field resource management<\/a>,\u00a0job finance<\/a>\u00a0and\u00a0business intelligence<\/a>, in one simple to use and easy to integrate platform, VME has eliminated paper from its operation with digital job cards, automated completion reports and an online library of risk assessments, service histories and method statements.<\/p>\n Intelligent scheduling reduces unnecessary mileage, reducing emissions and improving productivity, and live vehicle tracking, complete with driver behaviour alerts promotes greener driving speeds and reduced idling, braking and harsh accelerating. BigChange is also supporting extended home working which was introduced during lockdown and is now being promoted to reduce the environmental impact of unnecessary commuting.<\/p>\n “BigChange has been pivotal in helping us work towards a greener future,” Simon Whitbread concluded. “It has also given us greater freedom as to how we work, where and when we work which is something our team embraces.”<\/p>\n About BigChange<\/strong><\/p>\n Launched in 2013 and based in Leeds, UK,\u00a0BigChange\u00a0is a leading Field Service Management Software Provider trusted by almost 1,700 field-based\u00a0organisations\u00a0around the world.\u00a0BigChange\u00a0employs 200 people and is\u00a0recognised\u00a0as an outstanding employer with a 2 Star Accreditation from Best Companies.<\/p>\n In 2020 BigChange was awarded a Queen’s Award for Enterprise: Innovation, one of the highest business honours in the UK awarded for the company’s contribution to international trade, innovation, sustainable development and promoting opportunity.\u00a0The company has also featured in the Sunday Times Tech Track 100 in 2018, 2019 and 2020 and was named in the 2018 Deloitte Technology Fast 50.<\/p>\n BigChange\u00a0is the complete Job Management Platform that’s helping field service businesses across the UK to win more work, take\u00a0control of their operations and deliver winning customer experiences. Bringing\u00a0customer relationship management (CRM), job\u00a0scheduling, live tracking, field resource management, job finance, business intelligence into one simple to use and easy to\u00a0integrate platform,\u00a0BigChange\u00a0liberates customers from inefficient paper-based processes and the complexity\u00a0of multiple different\u00a0technology systems that hold their businesses back.<\/p>\n