{"id":39274,"date":"2023-04-12T15:16:22","date_gmt":"2023-04-12T15:16:22","guid":{"rendered":"https:\/\/www.customerservicemanager.com\/?p=39274"},"modified":"2023-04-20T16:45:09","modified_gmt":"2023-04-20T16:45:09","slug":"live-webinar-drive-customer-insights-into-action-with-citizen-watch-group-novo-nordisk-and-sprinklr","status":"publish","type":"post","link":"https:\/\/www.customerservicemanager.com\/live-webinar-drive-customer-insights-into-action-with-citizen-watch-group-novo-nordisk-and-sprinklr\/","title":{"rendered":"Live Webinar: Drive Customer Insights Into Action With Citizen Watch, Novo Nordisk And Sprinklr!"},"content":{"rendered":"<img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-27593\" src=\"https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2021\/07\/reuters-events.jpg\" alt=\"Reuters Events webinar\" width=\"598\" height=\"100\" srcset=\"https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2021\/07\/reuters-events.jpg 598w, https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2021\/07\/reuters-events-300x50.jpg 300w\" sizes=\"(max-width: 598px) 100vw, 598px\" \/>\n<p>Amidst economic uncertainty and disruptive audience dynamics, access to rich, real-time, reliable consumer intelligence is more critical than ever. Without a holistic understanding of this data, your organization cannot support seamless customer experiences.<\/p>\n<p>That&#8217;s why Reuters Events is inviting you to attend their upcoming webinar &#8216;Overcoming Adversity: Drive insights into action with AI-powered listening and consumer intelligence&#8217;!<\/p>\n<p><strong><a href=\"https:\/\/events.reutersevents.com\/customer-experience\/sprinklr?utm_source=external_csm_eblast\" target=\"_blank\" rel=\"noopener\">Click here to join live or pre-order the recording!<\/a><\/strong><\/p>\n<p>Taking place\u00a0Thursday April 20th (12pm EST\/5pm BST),\u00a0this webinar will explore how to transform data from across digital channels into actionable insights for your entire business, giving you a single, unified, 360\u00b0 view of your customers to drive faster, smarter business decisions.<\/p>\n<p>Join an expert panel of leading CS &amp; CX executives:<\/p>\n<ul>\n<li>Wilson Nieves,\u00a0SVP Customer Experience,\u00a0Citizen Watch Group<\/li>\n<li>Vanessa Roknic, Director, Digital Transformation &amp; Innovation, Novo Nordisk<\/li>\n<li>Grant Hartanov, Senior Director, Unified CXM Best Practices Group, Sprinklr<\/li>\n<li>Josh Wheeler, Strategic Director, Customer Service &amp; Experience Portfolio, Reuters Events<\/li>\n<\/ul>\n<p>You&#8217;ll discover the key tools needed to:<\/p>\n<ul>\n<li>Turn AI-powered listening into a competitive advantage<\/li>\n<li>Reduce friction &amp; refine customer journeys across channels<\/li>\n<li>Apply data-driven customer insights intelligently and at scale across your organization<\/li>\n<\/ul>\n<p><strong><a href=\"https:\/\/events.reutersevents.com\/customer-experience\/sprinklr?utm_source=external_csm_eblast\" target=\"_blank\" rel=\"noopener\">Click here to listen in live or pre-order the recordings direct to your inbox!<\/a><\/strong><\/p>\n<p>Hope to see you there!<\/p>\n<p>CSM on behalf of Reuters Events<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This FREE webinar will explore how to transform data from across digital channels into actionable insights, giving you a single, unified, 360\u00b0 view of your customers to drive faster, smarter business decisions..<\/p>\n","protected":false},"author":108,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[4],"tags":[],"_links":{"self":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts\/39274"}],"collection":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/users\/108"}],"replies":[{"embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/comments?post=39274"}],"version-history":[{"count":9,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts\/39274\/revisions"}],"predecessor-version":[{"id":39283,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts\/39274\/revisions\/39283"}],"wp:attachment":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/media?parent=39274"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/categories?post=39274"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/tags?post=39274"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}