![\"People](\"https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2023\/06\/cust-047597454.jpg\")
\nThe digital customer experience (CX) transformation specialist\u2019s Wellbeing Programme is designed to illuminate, implement, and monitor wellbeing strategies within organisations.<\/p>\n
Its newly launched Wellbeing Companion will play a central role in the programme, taking advantage of ongoing, anonymised data to support advisers and managers as part of a systematic approach to an organisation\u2019s wellbeing strategy.<\/p>\n
The Companion is part of a three-pronged wellbeing service which includes Consultancy and Success Management. The trio forms a holistic, tailored and data-led wellbeing programme that places employee welfare at the forefront of organisational culture.<\/p>\n
\u201cThe Programme will empower organisations to take proactive steps towards the welfare of their staff and we\u2019re excited to be playing such an active part in transforming future wellbeing journeys.\u201d<\/p>\n Sabio\u2019s Wellbeing Consultancy service is part one of the Programme. It shines a spotlight on an organisation\u2019s wellbeing strategy, working environment and employee experience through an eight-to-twelve-week discovery process culminating in a detailed report of specific, actionable insights.<\/p>\n The Wellbeing Companion is then introduced as part two to empower the organisation to engage with its contact centre advisors. The Companion gathers critical, anonymised information on how the working environment is impacting the adviser, which can then be analysed based on Sabio\u2019s validated and science-based psycho-social model.<\/p>\n Ongoing Success Management completes the three-part Programme, with Sabio supporting an organisation\u2019s Wellbeing journey through a series of training engagements and realistic action plans.<\/p>\n \u201cThe Wellbeing Companion, in particular, harnesses the power of science and technology to create a powerful interactive experience that engages and supports staff, ultimately fostering a positive working environment and better wellbeing in the contact centre.\u201d<\/p>\n The launch of Sabio\u2019s Wellbeing Programme<\/a> represents a major stride in its ongoing wellbeing agenda. With user-friendly interfaces, dynamic tools, and interactive content, it is designed to make wellbeing an accessible and tangible aspect of everyday work life in the contact centre.<\/p>\n Sabio Group\u2019s Wellbeing Programme with the newly launched Wellbeing Companion exemplifies the company\u2019s dedication to driving change in the workplace. It demonstrates Sabio\u2019s commitment to providing innovative solutions that not only improve business operations but also enhance employee welfare.<\/p>\n *Sabio will be hosting a wellbeing webinar next month which will look at the science behind its psycho-social model of advisor wellbeing. You can register here<\/a>.<\/p>\n![\"Nigel](\"https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2023\/06\/nigel-winship1.jpg\")
Nigel Winship, Principal Specialist Architect at Sabio, said<\/strong>: \u201cThe launch of the Wellbeing Companion as part of our complete Wellbeing Programme represents a significant step in our mission to integrate wellbeing into the very fabric of a business\u2019 contact centre operations.<\/p>\n![\"Dr.](\"https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2023\/06\/phoebe-asquith.jpg\")
Dr. Phoebe Asquith, Senior Business Consultant at Sabio Group, emphasised the importance of the full Wellbeing Programme<\/strong>. She said<\/strong>: \u201cThe launch of our Wellbeing Programme, underpinned by the Wellbeing Companion, is an embodiment of our commitment to enhancing positive workplace experiences for all.<\/p>\n![\"Tom](\"https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2022\/04\/tom-mullen.jpg\")
Tom Mullen, Chief Product Officer at Sabio Group<\/strong>, said: \u201cOur Wellbeing Programme is not just a programme \u2014 but a philosophy. It\u2019s about creating a work environment where people can thrive. This solution embodies Sabio\u2019s commitment to innovative technology that serves not just the business needs of our clients, but the wellbeing needs of their staff. Today\u2019s launch is just the beginning of our journey towards more integrated, holistic and data-driven wellbeing solutions.\u201d<\/p>\n