{"id":45270,"date":"2024-04-17T10:12:12","date_gmt":"2024-04-17T10:12:12","guid":{"rendered":"https:\/\/www.customerservicemanager.com\/?p=45270"},"modified":"2024-04-17T10:13:55","modified_gmt":"2024-04-17T10:13:55","slug":"demand-for-mental-health-support-surges-what-can-employers-do","status":"publish","type":"post","link":"https:\/\/www.customerservicemanager.com\/demand-for-mental-health-support-surges-what-can-employers-do\/","title":{"rendered":"Demand for Mental Health Support Surges &#8211; What Can Employers Do?\u00a0"},"content":{"rendered":"<div>\n<img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-45274\" src=\"https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2024\/04\/fp-667736630232223.jpg\" alt=\"Manager listening supportively to team member\" width=\"598\" height=\"378\" srcset=\"https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2024\/04\/fp-667736630232223.jpg 598w, https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2024\/04\/fp-667736630232223-300x190.jpg 300w\" sizes=\"(max-width: 598px) 100vw, 598px\" \/>\n<p class=\"v1Paragraph v1SCXW4776988 v1BCX0\"><strong><span class=\"v1TextRun v1SCXW4776988 v1BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\"><span class=\"v1NormalTextRun v1CommentStart v1SCXW4776988 v1BCX0\">Mental health <\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">in the\u00a0<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">workplace<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">\u00a0<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">is\u00a0<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">a major concern<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">\u00a0in 2024<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">\u00a0with\u00a0<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">stress and burnout related terms trending since the start of\u00a0<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">the<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">\u00a0<\/span><span class=\"v1NormalTextRun v1SpellingErrorV2Themed v1SCXW4776988 v1BCX0\">year<\/span><span class=\"v1NormalTextRun v1SpellingErrorV2Themed v1SCXW4776988 v1BCX0\">.\u00a0<\/span><\/span><span class=\"v1TextRun v1SCXW4776988 v1BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\"><span class=\"v1NormalTextRun v1SpellingErrorV2Themed v1SCXW4776988 v1BCX0\">This<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">\u00a0week alone, there has been<\/span><span class=\"v1NormalTextRun v1CommentStart v1SCXW4776988 v1BCX0\">\u00a0a 67% rise in searches around<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">\u00a0support for<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">\u00a0mental health at work<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">!<\/span><\/span><span class=\"v1EOP v1SCXW4776988 v1BCX0\">\u00a0<\/span><\/strong><\/p>\n<\/div>\n<div>\n<p class=\"v1Paragraph v1SCXW4776988 v1BCX0\"><span class=\"v1TextRun v1SCXW4776988 v1BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\"><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">W<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">ith Mental Health Awareness\u00a0<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">week approaching next month<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">,<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">\u00a0world of work experts,\u00a0<\/span><\/span><a class=\"v1Hyperlink v1SCXW4776988 v1BCX0\" href=\"https:\/\/www.instantoffices.com\/en\/gb\" target=\"_blank\" rel=\"noopener noreferrer\"><span class=\"v1TextRun v1Underlined v1SCXW4776988 v1BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\"><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">Instant Offices<\/span><\/span><\/a><span class=\"v1TextRun v1SCXW4776988 v1BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\"><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">\u00a0<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">have pulled together advice t<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">o help employers support their employees<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">\u00a0both during\u00a0<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">this time<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">\u00a0and beyond<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">:<\/span><\/span><span class=\"v1EOP v1SCXW4776988 v1BCX0\">\u00a0<\/span><\/p>\n<\/div>\n<div>\n<p class=\"v1Paragraph v1SCXW4776988 v1BCX0\"><strong><span class=\"v1TextRun v1SCXW4776988 v1BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\"><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">How Businesses Can Support Employee Mental Health\u00a0<\/span><\/span><span class=\"v1EOP v1SCXW4776988 v1BCX0\">\u00a0<\/span><\/strong><\/p>\n<\/div>\n<div>\n<p class=\"v1Paragraph v1SCXW4776988 v1BCX0\"><strong><span class=\"v1TextRun v1SCXW4776988 v1BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\"><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">Break the Culture of Silence<\/span><\/span><span class=\"v1EOP v1SCXW4776988 v1BCX0\">\u00a0<\/span><\/strong><\/p>\n<\/div>\n<div>\n<p class=\"v1Paragraph v1SCXW4776988 v1BCX0\"><span class=\"v1TextRun v1SCXW4776988 v1BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\"><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">There is still a stigma around mental illness that makes employees more likely to suffer in silence than share information with their managers or bosses.<\/span><\/span><span class=\"v1EOP v1SCXW4776988 v1BCX0\">\u00a0<\/span><\/p>\n<\/div>\n<div>\n<p class=\"v1Paragraph v1SCXW4776988 v1BCX0\"><span class=\"v1TextRun v1SCXW4776988 v1BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\"><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">Now is an ideal time for leaders within businesses to talk more openly about mental health and create a culture that encourages conversations around these issues. Taking a mental health day or asking for support should never\u00a0<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">impact<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">\u00a0an employee&#8217;s reputation or how they are perceived.<\/span><\/span><span class=\"v1EOP v1SCXW4776988 v1BCX0\">\u00a0<\/span><\/p>\n<\/div>\n<div>\n<p class=\"v1Paragraph v1SCXW4776988 v1BCX0\"><strong><span class=\"v1TextRun v1SCXW4776988 v1BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\"><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">Keep Socialising\u00a0<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">With<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">\u00a0Your Teams<\/span><\/span><span class=\"v1EOP v1SCXW4776988 v1BCX0\">\u00a0<\/span><\/strong><\/p>\n<\/div>\n<div>\n<p class=\"v1Paragraph v1SCXW4776988 v1BCX0\"><span class=\"v1TextRun v1SCXW4776988 v1BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\"><span class=\"v1NormalTextRun v1CommentStart v1SCXW4776988 v1BCX0\">Remote working has its\u00a0<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">perks<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">, but\u00a0<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">having a hybrid or fully remote work life can make\u00a0<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">a lot of people\u00a0<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">feel<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">\u00a0isolated.\u00a0<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">To combat this, employers can intro<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">duce\u00a0<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">social events both through zoom calls and\u00a0<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">in the office to create a space for employees to have informal bonding time<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">\u00a0with their coworkers<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">.<\/span><\/span><span class=\"v1EOP v1SCXW4776988 v1BCX0\">\u00a0<\/span><\/p>\n<\/div>\n<div>\n<p class=\"v1Paragraph v1SCXW4776988 v1BCX0\"><strong><span class=\"v1TextRun v1SCXW4776988 v1BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\"><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">Lead By Example<\/span><\/span><span class=\"v1EOP v1SCXW4776988 v1BCX0\">\u00a0<\/span><\/strong><\/p>\n<\/div>\n<div>\n<p class=\"v1Paragraph v1SCXW4776988 v1BCX0\"><span class=\"v1TextRun v1SCXW4776988 v1BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\"><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">With many employees\u00a0<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">now\u00a0<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">working remotely, managers need to be more conscious of the challenges different households face. Encouraging flexibility, self-care and regular check-ins is key to reducing presenteeism and stress, and ensuring employees facing any issues can be\u00a0<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">identified<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">\u00a0and supported. Encourage transparent conversations and put action plans in place for team members who need help.<\/span><\/span><span class=\"v1EOP v1SCXW4776988 v1BCX0\">\u00a0<\/span><\/p>\n<\/div>\n<div>\n<p class=\"v1Paragraph v1SCXW4776988 v1BCX0\"><strong><span class=\"v1TextRun v1SCXW4776988 v1BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\"><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">Introduce (or Keep Up) Team Activity and Training Sessions<\/span><\/span><span class=\"v1EOP v1SCXW4776988 v1BCX0\">\u00a0<\/span><\/strong><\/p>\n<\/div>\n<div>\n<p class=\"v1Paragraph v1SCXW4776988 v1BCX0\"><span class=\"v1TextRun v1SCXW4776988 v1BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\"><span class=\"v1NormalTextRun v1CommentStart v1SCXW4776988 v1BCX0\">With employees using tools like Zoom to connect with the office<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">\u00a0when working<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">\u00a0remotely,\u00a0<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">it&#8217;s<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">\u00a0<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">a good idea<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">\u00a0for<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">\u00a0<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">businesses to encourage morning\u00a0<\/span><span class=\"v1NormalTextRun v1ContextualSpellingAndGrammarErrorV2Themed v1SCXW4776988 v1BCX0\">catch-ups<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">\u00a0to keep everyone feeling like a part of a team<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">. Encourage team members to take a class\u00a0<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">they&#8217;ve<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">\u00a0always wanted to try or to attend industry-related Webinars<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">, t<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">his is\u00a0<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">a great way<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">\u00a0to support employees looking to upskill themselves<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">.<\/span><\/span><span class=\"v1EOP v1SCXW4776988 v1BCX0\">\u00a0<\/span><\/p>\n<\/div>\n<div>\n<p class=\"v1Paragraph v1SCXW4776988 v1BCX0\"><strong><span class=\"v1TextRun v1SCXW4776988 v1BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\"><span class=\"v1NormalTextRun v1CommentStart v1SCXW4776988 v1BCX0\">Four Things Employees Can Do to Manage Stress<\/span><\/span><span class=\"v1EOP v1SCXW4776988 v1BCX0\">\u00a0<\/span><\/strong><\/p>\n<\/div>\n<div>\n<p class=\"v1Paragraph v1SCXW4776988 v1BCX0\"><strong><span class=\"v1TextRun v1SCXW4776988 v1BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\"><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">Get a Better Night&#8217;s Sleep:<\/span><\/span><\/strong><span class=\"v1TextRun v1SCXW4776988 v1BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\"><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\"><strong>\u202f<\/strong>The number of Brits struggling with sleep problems has rise<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">n to over half of UK adults (51%)<\/span><span class=\"v1NormalTextRun v1CommentStart v1SCXW4776988 v1BCX0\">.<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">\u00a0<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">Some of the best ways to create a better sleep pattern include reducing caffeine intake, turning off screens, going to bed and getting up at the same time every day, and ensuring our bedrooms are as dark as possible.<\/span><\/span><span class=\"v1EOP v1SCXW4776988 v1BCX0\">\u00a0<\/span><\/p>\n<\/div>\n<div>\n<p class=\"v1Paragraph v1SCXW4776988 v1BCX0\"><span class=\"v1TextRun v1SCXW4776988 v1BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\"><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\"><strong>Take a Digital Detox<\/strong>:<\/span><\/span><span class=\"v1TextRun v1SCXW4776988 v1BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\"><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">\u00a0The goal is to ensure you are informed enough to make decisions but not so overloaded with news headlines that it induces anxiety.\u00a0<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">A good idea<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">\u00a0is to choose a few authoritative resources and check in with them daily while muting channels that disrupt your sense of\u00a0<\/span><span class=\"v1NormalTextRun v1ContextualSpellingAndGrammarErrorV2Themed v1SCXW4776988 v1BCX0\">wellbeing<\/span><span class=\"v1NormalTextRun v1ContextualSpellingAndGrammarErrorV2Themed v1SCXW4776988 v1BCX0\">,<\/span><span class=\"v1NormalTextRun v1ContextualSpellingAndGrammarErrorV2Themed v1SCXW4776988 v1BCX0\">\u00a0or<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">\u00a0using a tool to manage screen time.<\/span><\/span><span class=\"v1EOP v1SCXW4776988 v1BCX0\">\u00a0<\/span><\/p>\n<\/div>\n<div>\n<p class=\"v1Paragraph v1SCXW4776988 v1BCX0\"><strong><span class=\"v1TextRun v1SCXW4776988 v1BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\"><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">Be Strict Around Work-Life Balance:<\/span><\/span><\/strong><span class=\"v1TextRun v1SCXW4776988 v1BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\"><strong><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">\u202f<\/span><\/strong><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">\u00a0<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">I<\/span><\/span><span class=\"v1TextRun v1SCXW4776988 v1BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\"><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">t&#8217;s<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">\u00a0important to schedule the day into bitesize chunks and w<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">ork\u00a0<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">in waves. Honour your ultradian rhythms, which run between 60 to 90 minutes, and then take 15 to disconnect and take a break. By working in waves, we become energised and find it easy to switch off from work when the end of the days comes.<\/span><\/span><span class=\"v1EOP v1SCXW4776988 v1BCX0\">\u00a0<\/span><\/p>\n<\/div>\n<div>\n<p class=\"v1Paragraph v1SCXW4776988 v1BCX0\"><span class=\"v1TextRun v1SCXW4776988 v1BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\"><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">If we\u00a0<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">can&#8217;t<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">\u00a0disconnect from work, we face the real possibility of burnout and making mistakes. I have my clients have a digital sunset, where they tidy their workspace ready for the following day and put everything work-related in that space. They visualise shutting down from work, and then walk around the block again, this time leaving work, and returning home.\u00a0<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">It&#8217;s<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">\u00a0crucial also to schedule enjoyable things in the evening.<\/span><\/span><span class=\"v1EOP v1SCXW4776988 v1BCX0\">\u00a0<\/span><\/p>\n<\/div>\n<div>\n<p class=\"v1Paragraph v1SCXW4776988 v1BCX0\"><strong><span class=\"v1TextRun v1SCXW4776988 v1BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\"><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">Create a Calm Workspace<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">\u00a0When Working\u00a0<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">Fr<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">om<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">\u00a0Ho<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">me<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">:<\/span><\/span><\/strong><span class=\"v1TextRun v1SCXW4776988 v1BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\"><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">\u202f<\/span><\/span><span class=\"v1TextRun v1SCXW4776988 v1BCX0\" lang=\"EN-GB\" xml:lang=\"EN-GB\"><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">It&#8217;s<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">\u00a0not always easy to find an ideal space to work from at home. When deciding which space to work from, look for an area with natural light and\u00a0<\/span><span class=\"v1NormalTextRun v1SCXW4776988 v1BCX0\">temperate, fresh air, and minimal distractions. The space must be free of clutter and have comfortable furniture.<\/span><\/span><span class=\"v1EOP v1SCXW4776988 v1BCX0\">\u00a0<\/span><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>With Mental Health Awareness\u00a0week approaching next month,\u00a0world of work experts,\u00a0Instant Offices\u00a0have pulled together advice to help employers support their employees\u00a0both during\u00a0this time\u00a0and beyond..<\/p>\n","protected":false},"author":108,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[4],"tags":[],"_links":{"self":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts\/45270"}],"collection":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/users\/108"}],"replies":[{"embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/comments?post=45270"}],"version-history":[{"count":6,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts\/45270\/revisions"}],"predecessor-version":[{"id":45278,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts\/45270\/revisions\/45278"}],"wp:attachment":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/media?parent=45270"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/categories?post=45270"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/tags?post=45270"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}