{"id":46001,"date":"2024-05-15T10:09:55","date_gmt":"2024-05-15T10:09:55","guid":{"rendered":"https:\/\/www.customerservicemanager.com\/?p=46001"},"modified":"2024-05-15T10:15:32","modified_gmt":"2024-05-15T10:15:32","slug":"sabio-group-recognised-for-cx-expertise-with-series-of-awards","status":"publish","type":"post","link":"https:\/\/www.customerservicemanager.com\/sabio-group-recognised-for-cx-expertise-with-series-of-awards\/","title":{"rendered":"Sabio Group Recognised for CX Expertise with Series of Awards"},"content":{"rendered":"<img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-46013\" src=\"https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2024\/05\/awards-banners-verint-avaya-v3.jpg\" alt=\"Ioan MacRae, Sabio receives award from Avaya\" width=\"598\" height=\"337\" srcset=\"https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2024\/05\/awards-banners-verint-avaya-v3.jpg 598w, https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2024\/05\/awards-banners-verint-avaya-v3-300x169.jpg 300w\" sizes=\"(max-width: 598px) 100vw, 598px\" \/>\n<p><strong><a href=\"https:\/\/sabiogroup.com\/?utm_source=external-comms-content&amp;utm_medium=news&amp;utm_campaign=avaya-award-engage&amp;utm_content=avaya-award-engage\" target=\"_blank\" rel=\"noopener\">Sabio Group<\/a>, the digital customer experience (CX) transformation services specialist, has been named Avaya&#8217;s &#8216;Enterprise Cloud Partner of the Year \u2013 International&#8217; at its annual Avaya Engage event, currently taking place in Denver, Colorado.<\/strong><\/p>\n<p>The award \u2013 accepted at the event by Sabio Chief Revenue Officer, Ioan MacRae &#8211; recognises Sabio&#8217;s deep expertise in Avaya technologies and its recent success in supporting organisations transitioning to Avaya&#8217;s new Avaya Experience Platform (AXP) &#8211; which includes prominent gaming, financial services and healthcare organisations.<\/p>\n<p>Avaya is one of Sabio&#8217;s oldest strategic partners with both organisations enjoying close working relations for more than two decades.<\/p>\n<img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-46006\" src=\"https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2024\/05\/avaya-engage.jpg\" alt=\"Avaya Engage\" width=\"598\" height=\"449\" srcset=\"https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2024\/05\/avaya-engage.jpg 598w, https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2024\/05\/avaya-engage-300x225.jpg 300w\" sizes=\"(max-width: 598px) 100vw, 598px\" \/>\n<p>Andy Roberts, CEO of Sabio Group, said: &#8220;Sabio possesses an unparalleled level of expertise in Avaya&#8217;s technologies. Our team&#8217;s intricate understanding of Avaya&#8217;s portfolio, gained through years of close collaboration and hands-on experience, has been the foundation of our success in delivering transformative CX solutions to our clients.<\/p>\n<p>&#8220;This award is a testament to the dedication and skill of our team, and the trust that Avaya has placed in us as a strategic partner to deliver and successfully manage cloud migration projects all across the world.<\/p>\n<p>&#8220;We remain committed to investing in our Avaya capabilities and helping our clients leverage the full potential of Avaya&#8217;s innovative solutions.&#8221;<\/p>\n<p>Ioan MacRae, Chief Revenue Officer at Sabio, said: &#8220;We are truly honoured to be recognised as Avaya&#8217;s &#8216;Enterprise Cloud Partner of the Year \u2013 International&#8217; and its great recognition of our team&#8217;s hard work, dedication, and deep understanding of Avaya. We look forward to building on this and helping even more Sabio and Avaya clients drive innovation in the CX space.&#8221;<\/p>\n<img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-46009\" src=\"https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2024\/05\/verint-pa-sabio-1.jpg\" alt=\"Sabio, Support Partner of the Year Award\" width=\"598\" height=\"313\" srcset=\"https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2024\/05\/verint-pa-sabio-1.jpg 598w, https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2024\/05\/verint-pa-sabio-1-300x157.jpg 300w\" sizes=\"(max-width: 598px) 100vw, 598px\" \/>\n<p>&#8220;Sabio has been an invaluable partner to Avaya for decades, consistently demonstrating their knowledge and skills in our technologies,&#8221; said Alison Hastings, Senior Director \/ Channel Leader for the UK &amp; Ireland at Avaya. &#8220;In that time, Sabio has also demonstrated unwavering commitment and delivered exceptional customer experiences for our joint clients.&#8221;<\/p>\n<p>Susan Terry, Global Vice-President, Portfolio Maximisation at Avaya, added: &#8220;Sabio&#8217;s ability to drive innovation and support organisations in their transition to the Avaya Experience Platform in particular has been truly remarkable.<\/p>\n<p>&#8220;We are, therefore, delighted to recognise them as our &#8216;Enterprise Cloud Partner of the Year \u2013 International&#8217;, and we look forward to continuing our successful collaboration in the years to come.&#8221;<\/p>\n<img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-46007\" src=\"https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2024\/05\/verint-pa-avaya-sabio-1.jpg\" alt=\"Sabio, Avaya, Verint cloud partner\" width=\"598\" height=\"313\" srcset=\"https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2024\/05\/verint-pa-avaya-sabio-1.jpg 598w, https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2024\/05\/verint-pa-avaya-sabio-1-300x157.jpg 300w\" sizes=\"(max-width: 598px) 100vw, 598px\" \/>\n<p>The &#8216;Enterprise Cloud Partner of the Year \u2013 International&#8217; award comes just a few days after Sabio&#8217;s impressive performance at Verint&#8217;s EMEA partner summit and awards evening held in Dubrovnik, Croatia. Sabio was the only Verint partner to receive multiple awards on the night, being named Verint&#8217;s &#8216;Support Partner of the Year&#8217; and also winning the &#8216;Breakthrough Cloud Solution Award&#8217; &#8211; alongside Avaya &#8211; for their successful project with de Volksbank in the Netherlands.<\/p>\n<p>Ioan added: &#8220;These recent accolades underscore our position as a leading CX transformation specialist, with a proven track record of delivering innovative solutions and exceptional results for our clients. As we continue to strengthen our relations with key partners such as Avaya and Verint, we&#8217;re well-positioned to help organisations navigate the ever-changing CX landscape to deliver experiences that matter.&#8221;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Sabio Group, the digital customer experience (CX) transformation services specialist, has been named Avaya&#8217;s &#8216;Enterprise Cloud Partner of the Year \u2013 International&#8217; at its annual Avaya Engage event..<\/p>\n","protected":false},"author":108,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[4],"tags":[],"_links":{"self":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts\/46001"}],"collection":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/users\/108"}],"replies":[{"embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/comments?post=46001"}],"version-history":[{"count":7,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts\/46001\/revisions"}],"predecessor-version":[{"id":46014,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts\/46001\/revisions\/46014"}],"wp:attachment":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/media?parent=46001"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/categories?post=46001"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/tags?post=46001"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}