{"id":50077,"date":"2024-11-17T19:43:31","date_gmt":"2024-11-17T19:43:31","guid":{"rendered":"https:\/\/www.customerservicemanager.com\/?p=50077"},"modified":"2024-11-17T19:44:39","modified_gmt":"2024-11-17T19:44:39","slug":"celebrating-excellence-in-customer-service-at-the-colorado-springs-gala","status":"publish","type":"post","link":"https:\/\/www.customerservicemanager.com\/celebrating-excellence-in-customer-service-at-the-colorado-springs-gala\/","title":{"rendered":"Celebrating Excellence in Customer Service at the Colorado Springs Gala"},"content":{"rendered":"<img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-50081\" src=\"https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2024\/11\/fp-984894890898904898944445.jpg\" alt=\"Customer service excellence award\" width=\"598\" height=\"399\" srcset=\"https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2024\/11\/fp-984894890898904898944445.jpg 598w, https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2024\/11\/fp-984894890898904898944445-300x200.jpg 300w\" sizes=\"(max-width: 598px) 100vw, 598px\" \/>\n<p><strong>The Better Business Bureau of Southern Colorado will host its annual &#8216;A Night of Excellence Gala&#8217; at the new Hotel Polaris at the Air Force Academy.<\/strong><\/p>\n<p>The gala takes place Thursday November 21, 2024 4:30-7:00 PM, and will feature the presentation of the Excellence in Service Awards, which acknowledge businesses for their exceptional customer service.<\/p>\n<p>This year&#8217;s gala theme, &#8220;Powered by Stars: 30 Years of Stellar Service,&#8221; highlights the dedication and service excellence of businesses in southern Colorado. The event aims to celebrate the commitment to trust and integrity that strengthens the local community.<\/p>\n<p>The four finalists for this year&#8217;s Excellence in Customer Service Awards are AMNET, Bob Penkhus Motor, McCloskey Motors, and WireNut Home Services.<\/p>\n<p><strong>About the Awards<\/strong><\/p>\n<p>The Excellence in Customer Service (EICS) Award was established by the Better Business Bureau of Southern Colorado in 1995, inspired by the Malcolm Baldrige Quality Award&#8217;s Customer Service section.\u00a0The Award is not a competition but a challenge for companies to enhance their customer service systems.<\/p>\n<p>EICS encourages companies to create and implement measurements and processes to enhance their customer service systems, which are evaluated based on a scoring matrix with seven categories.<\/p>\n<p>BBB-accredited businesses in southern Colorado have the opportunity to participate in the awards.<\/p>\n<p>For ticket information and registration, visit <a href=\"https:\/\/www.anightofexcellence.org\/\" target=\"_blank\" rel=\"noopener\">anightofexcellence.org<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Better Business Bureau of Southern Colorado will host its annual &#8216;A Night of Excellence Gala&#8217; at the new Hotel Polaris at the Air Force Academy. The gala takes place Thursday November 21..<\/p>\n","protected":false},"author":108,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[4],"tags":[],"_links":{"self":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts\/50077"}],"collection":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/users\/108"}],"replies":[{"embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/comments?post=50077"}],"version-history":[{"count":6,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts\/50077\/revisions"}],"predecessor-version":[{"id":50085,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts\/50077\/revisions\/50085"}],"wp:attachment":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/media?parent=50077"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/categories?post=50077"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/tags?post=50077"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}