{"id":5084,"date":"2015-07-20T10:07:18","date_gmt":"2015-07-20T10:07:18","guid":{"rendered":"http:\/\/www.customerservicemanager.com\/?p=5084"},"modified":"2016-06-09T15:36:49","modified_gmt":"2016-06-09T15:36:49","slug":"customer-experience-management-experts-to-gather-in-dubai","status":"publish","type":"post","link":"https:\/\/www.customerservicemanager.com\/customer-experience-management-experts-to-gather-in-dubai\/","title":{"rendered":"Customer Experience Management Experts to Gather in Dubai"},"content":{"rendered":"

Customer experience management experts from Google, AT&T, Jumeirah Group, du, Emirates Islamic Bank and more are due to meet at the 2nd Annual Customer Experience Management Middle East this September in Dubai.<\/p>\n\"Manager\n

The 4-day event organised by IQPC Middle East provides a platform for professionals involved in customer experience management to discover the latest CEM strategies that they can implement to distinguish their company from their competitors and retain customers in an increasingly competitive marketplace.<\/p>\n

Key speakers include:<\/strong><\/p>\n

Diane Magers, Office of the Customer, AT&T Business Services
\nThomas Reby, Service Manager, SMB Services, Google
\nJorge Mascarenhas, Head of Customer Experience, O2 (Telef\u00f3nica)
\nSimon Lange, Head of User Experience Design, TDC
\nAsif Khayyam, Vice President | Corporate Banking, Barclays Bank PLC
\nBadih Hachem, Director of Customer Service, OSN
\nMohammad Zobeidi, Director Customer Experience, Touchpoints \u2013 Commercial, du
\nClaire Drummond, Head of Customer Experience, Emirates Islamic Bank
\nSaif Mohd Saeed AbuQurah, Head of Customer Service Department, Dubai Insurance Company<\/p>\n

And many more..<\/p>\n

The 2nd Annual Customer Experience Management Middle East will take place on 13-16 September 2015 in Dubai, United Arab Emirates, and is sponsored by Strategic Partner – Vocalcom and Thought Leader Sponsor – SilahGulf.<\/p>\n

Find the full programme, speaker list and registration form at www.cemuae.com\/news<\/a>, call + 971 4 364 2975 or email enquiry@iqpc.ae.<\/p>\n","protected":false},"excerpt":{"rendered":"

Customer experience management experts from Google, AT&T, Jumeirah Group, du, Emirates Islamic Bank and more are due to meet at the 2nd Annual Customer Experience Management Middle East this September in Dubai.<\/p>\n","protected":false},"author":108,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[4],"tags":[],"_links":{"self":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts\/5084"}],"collection":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/users\/108"}],"replies":[{"embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/comments?post=5084"}],"version-history":[{"count":2,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts\/5084\/revisions"}],"predecessor-version":[{"id":8969,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts\/5084\/revisions\/8969"}],"wp:attachment":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/media?parent=5084"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/categories?post=5084"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/tags?post=5084"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}