{"id":50851,"date":"2024-12-06T17:07:56","date_gmt":"2024-12-06T17:07:56","guid":{"rendered":"https:\/\/www.customerservicemanager.com\/?p=50851"},"modified":"2024-12-09T22:47:26","modified_gmt":"2024-12-09T22:47:26","slug":"kore-ai-launches-agentic-ai-platform-ai-for-work","status":"publish","type":"post","link":"https:\/\/www.customerservicemanager.com\/kore-ai-launches-agentic-ai-platform-ai-for-work\/","title":{"rendered":"Kore.ai Launches  Agentic AI Platform &#8216;AI for Work&#8217;"},"content":{"rendered":"<img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-50867\" src=\"https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2024\/12\/dp-24377762898549875.jpg\" alt=\"Agentic AI Platform\" width=\"598\" height=\"399\" srcset=\"https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2024\/12\/dp-24377762898549875.jpg 598w, https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2024\/12\/dp-24377762898549875-300x200.jpg 300w\" sizes=\"(max-width: 598px) 100vw, 598px\" \/>\n<p><strong>Kore.ai has introduced AI for Work, an <a href=\"https:\/\/www.customerservicemanager.com\/what-is-agentic-ai\/\" rel=\"noopener\">Agentic AI<\/a> Platform which merges enterprise search, workflow automation, and multi-agent orchestration to enhance productivity and streamline operations.<\/strong><\/p>\n<p>The platform offers secure enterprise search with role-based access, a universal orchestrator for complex workflows, an enterprise marketplace with pre-built AI solutions, and agentic applications for multi-step workflows.<\/p>\n<p><strong><img decoding=\"async\" loading=\"lazy\" class=\"size-full wp-image-50857 alignleft\" src=\"https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2024\/12\/raj-koneru-1.jpg\" alt=\"Raj Koneru CEO anf Founder, Kore.ai\" width=\"225\" height=\"225\" srcset=\"https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2024\/12\/raj-koneru-1.jpg 225w, https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2024\/12\/raj-koneru-1-100x100.jpg 100w, https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2024\/12\/raj-koneru-1-120x120.jpg 120w\" sizes=\"(max-width: 225px) 100vw, 225px\" \/>Raj Koneru, CEO and Founder of Kore.ai, said:<\/strong> &#8220;The modern enterprise is at a tipping point where knowledge workers must shift from navigating complexity to driving meaningful outcomes. Existing tools and workflows don&#8217;t match the pace of innovation and the demand for efficiency.<\/p>\n<p>AI for Work brings the convergence of intelligence, accessibility, and empowerment. By combining advanced RAG based search, multiagent AI automation, and a no-code AI agent platform, we&#8217;re not just enhancing productivity\u2014we&#8217;re democratizing AI innovation at every level of the organization to shape the future of work.&#8221;<\/p>\n<p>Companies using AI for Work have reported significant improvements in efficiency, productivity, and accuracy, with examples like a US-based investment banking company achieving 4x faster and more accurate answers for wealth advisors. Other customer testimonials highlight the benefits of AI integration in improving first-call resolution rates, efficiency, and employee satisfaction.<\/p>\n<p><strong><img decoding=\"async\" loading=\"lazy\" class=\"alignright size-full wp-image-50859\" src=\"https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2024\/12\/yuliya-teteryuk.jpg\" alt=\"Yuliya Teteryuk, Customer Care Director, Autodoc\" width=\"225\" height=\"224\" srcset=\"https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2024\/12\/yuliya-teteryuk.jpg 225w, https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2024\/12\/yuliya-teteryuk-100x100.jpg 100w, https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2024\/12\/yuliya-teteryuk-120x120.jpg 120w\" sizes=\"(max-width: 225px) 100vw, 225px\" \/>Yuliya Teteryuk, Customer Care Director at Autodoc, said: <\/strong>&#8220;Generative AI is shaking up every aspect of work. We are passionate about using technology to empower our people. That&#8217;s why we partnered with Kore.ai to integrate AI into our customer and employee support operations. We have observed 74% first-call resolution and significant savings. Our people are happier. We are excited about the simplicity, potential, and benefits AI for Work bring to the table.&#8221;<\/p>\n<p><strong><img decoding=\"async\" loading=\"lazy\" class=\"alignleft size-full wp-image-50861\" src=\"https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2024\/12\/prasanna-arikala.jpg\" alt=\"Prasanna Arikala, Chief Technology Officer, Kore.ai\" width=\"225\" height=\"229\" \/>Prasanna Arikala, Chief Technology Officer at Kore.ai, commented:<\/strong> &#8220;Enterprises today grapple with fragmented knowledge and siloed systems. AI for Work transforms this reality by unifying enterprise intelligence and automation in a secure platform that grows with your organization&#8217;s needs. Built on our agent platform \u2013 and trusted by over 400 Fortune 2000 companies for its security, compliance, and governance features &#8211; it enables enterprises to turn tribal knowledge into strategic assets, democratize AI innovation, and reimagine how work gets done.&#8221;<\/p>\n<p>More information can be found at <a href=\"https:\/\/kore.ai\/ai-for-work\/\" target=\"_blank\" rel=\"noopener\">Kore.ai<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Kore.ai has introduced AI for Work, an Agentic AI Platform which merges enterprise search, workflow automation, and multi-agent orchestration to enhance productivity and streamline operations..<\/p>\n","protected":false},"author":108,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[4],"tags":[],"_links":{"self":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts\/50851"}],"collection":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/users\/108"}],"replies":[{"embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/comments?post=50851"}],"version-history":[{"count":17,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts\/50851\/revisions"}],"predecessor-version":[{"id":50988,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts\/50851\/revisions\/50988"}],"wp:attachment":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/media?parent=50851"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/categories?post=50851"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/tags?post=50851"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}