{"id":5112,"date":"2015-07-24T16:39:04","date_gmt":"2015-07-24T16:39:04","guid":{"rendered":"http:\/\/www.customerservicemanager.com\/?p=5112"},"modified":"2015-07-24T20:15:28","modified_gmt":"2015-07-24T20:15:28","slug":"how-good-customer-service-equals-conversions","status":"publish","type":"post","link":"https:\/\/www.customerservicemanager.com\/how-good-customer-service-equals-conversions\/","title":{"rendered":"How Good Customer Service = Conversions"},"content":{"rendered":"<p><strong>The importance of great customer service can not be underestimated when it comes to conversions for your company.<\/strong><\/p>\n<p>In this infographic, Zendesk\u00a0walks us through different channels and gives examples where companies can either do the right or wrong thing when it comes to providing excellent customer service.<\/p>\n<a href=\"https:\/\/www.zendesk.com\/resources\/infographic-retail-conversions-customer-service\" target=\"_blank\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-5115\" src=\"http:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2015\/07\/Zendesk_Retail-Infographic-copy.jpg\" alt=\"Zendesk_Retail-Infographic-copy\" width=\"600\" height=\"1812\" srcset=\"https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2015\/07\/Zendesk_Retail-Infographic-copy.jpg 600w, https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2015\/07\/Zendesk_Retail-Infographic-copy-99x300.jpg 99w, https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2015\/07\/Zendesk_Retail-Infographic-copy-199x600.jpg 199w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a>\n<p><strong>About the Author<\/strong><\/p>\n<p><a href=\"https:\/\/www.zendesk.com\/\" target=\"_blank\">Zendesk, Inc.<\/a>\u00a0is a software company that offers a cloud-based customer service platform that includes ticketing, self-service options, and customer support features.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This infographic from Zendesk walks through different channels and gives examples where companies can either do the right or wrong thing when it comes to providing excellent customer service..<\/p>\n","protected":false},"author":12,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[2],"tags":[],"_links":{"self":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts\/5112"}],"collection":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/comments?post=5112"}],"version-history":[{"count":6,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts\/5112\/revisions"}],"predecessor-version":[{"id":5175,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts\/5112\/revisions\/5175"}],"wp:attachment":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/media?parent=5112"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/categories?post=5112"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/tags?post=5112"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}