{"id":51599,"date":"2024-12-21T10:23:00","date_gmt":"2024-12-21T10:23:00","guid":{"rendered":"https:\/\/www.customerservicemanager.com\/?p=51599"},"modified":"2024-12-23T15:16:29","modified_gmt":"2024-12-23T15:16:29","slug":"enghouse-completes-acquisition-of-aculab-plc","status":"publish","type":"post","link":"https:\/\/www.customerservicemanager.com\/enghouse-completes-acquisition-of-aculab-plc\/","title":{"rendered":"Enghouse Completes Acquisition of Aculab PLC"},"content":{"rendered":"<img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-51602\" src=\"https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2024\/12\/handshake__27361.jpg\" alt=\"Handshake\" width=\"598\" height=\"409\" srcset=\"https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2024\/12\/handshake__27361.jpg 598w, https:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2024\/12\/handshake__27361-300x205.jpg 300w\" sizes=\"(max-width: 598px) 100vw, 598px\" \/>\n<p><strong>Enghouse Holdings UK Limited, a subsidiary of Enghouse Systems Limited, has acquired Aculab PLC, a provider of communication and AI software solutions.<\/strong><\/p>\n<p>Aculab offers a range of solutions including a communications platform as a service (CPaaS), AI-driven technologies, voice and face biometrics, gateways, and media processing products.<\/p>\n<p>The acquisition expands Enghouse&#8217;s gateway business, adds a CPaaS solution, and includes AI-enabled products in their portfolio.<\/p>\n<p><strong><span class=\"xn-person\">Steve Sadler<\/span>, Chairman &amp; CEO of Enghouse<\/strong>, said:<\/p>\n<p>&#8220;Aculab&#8217;s team and products expand our existing gateway business, adds a CPaaS solution, and several AI enabled products to the Enghouse Interactive&#8217;s product portfolio. We are very pleased to welcome Aculab&#8217;s customers, partners and employees to Enghouse.&#8221;<\/p>\n<p>&#8220;We are excited to join Enghouse, particularly because of the synergies between the two companies,&#8221; said\u00a0<strong><span class=\"xn-person\">Ladan Baghai-Ravary<\/span>, CEO of Aculab<\/strong>. &#8220;I am pleased with the acquisition by Enghouse, seeing it as a great opportunity to expand the company&#8217;s reach while ensuring its innovative legacy continues,&#8221; said\u00a0<strong><span class=\"xn-person\">Alan Pound<\/span>, Chairman &amp; Founder of Aculab<\/strong>.<\/p>\n<p>Enghouse Systems, a Canadian company, focuses on enterprise software solutions for various industries such as contact centers, healthcare, and telecommunications. Aculab, a UK-based telecommunications company founded in 1978, is known for its innovative solutions in telephony, speech processing, and AI technologies.<\/p>\n<p>Aculab&#8217;s offerings include cloud-based communication services, AI-driven voice biometrics, and advanced speech processing tools like text-to-speech and automatic speech recognition. The company serves industries globally and is recognized for its reliability and technological excellence in enhancing communication systems.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Enghouse Holdings UK Limited, a subsidiary of Enghouse Systems Limited, has acquired Aculab PLC, a provider of communication and AI software solutions. The acquisition expands Enghouse&#8217;s gateway business..<\/p>\n","protected":false},"author":108,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[4],"tags":[],"_links":{"self":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts\/51599"}],"collection":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/users\/108"}],"replies":[{"embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/comments?post=51599"}],"version-history":[{"count":4,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts\/51599\/revisions"}],"predecessor-version":[{"id":51604,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/posts\/51599\/revisions\/51604"}],"wp:attachment":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/media?parent=51599"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/categories?post=51599"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/tags?post=51599"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}