{"id":9,"date":"2015-04-21T22:57:31","date_gmt":"2015-04-21T22:57:31","guid":{"rendered":"http:\/\/www.customerservicemanager.com\/csm210469\/?page_id=9"},"modified":"2015-05-12T12:23:09","modified_gmt":"2015-05-12T12:23:09","slug":"about-csm","status":"publish","type":"page","link":"https:\/\/www.customerservicemanager.com\/about-csm\/","title":{"rendered":"About CSM"},"content":{"rendered":"<p>Welcome to CSM &#8211; The Journal &amp; Resource for Customer Service Managers &amp; Professionals.<\/p>\n<p>CSM is a free service which aims to help the thousands of dedicated professionals working in customer service around the world.<\/p>\n<p>Bringing you news, tools, articles &amp; resources CSM aims to be the website of choice for Customer Service Managers &amp; professionals.<\/p>\n<p>Our community is growing every day with people who are passionate about great customer service!<\/p>\n<p>We always appreciate your feedback and suggestions and look forward to getting to know you\u2014our customers.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignleft size-full wp-image-2885\" src=\"http:\/\/www.customerservicemanager.com\/wp-content\/uploads\/2015\/04\/ian-miller-im.jpg\" alt=\"Ian Miller\" width=\"120\" height=\"120\" \/>Best wishes,<\/p>\n<p>Ian Miller, Editor<br \/>\nian@customerservicemanager.com<br \/>\n<!--NoAds--><\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"http:\/\/www.customerservicemanager.com\/newsletter\/\">Subscribe to our Newsletter<\/a><\/p>\n<p><a href=\"http:\/\/www.customerservicemanager.com\/advertise-with-us\/\">Advertise with CSM<\/a><\/p>\n<p><a href=\"http:\/\/www.customerservicemanager.com\/contact-csm\/\">Contact Us<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Welcome to CSM &#8211; The Journal &amp; Resource for Customer Service Managers &amp; Professionals. CSM is a free service which aims to help the thousands of dedicated professionals working in customer service around the world. Bringing you news, tools, articles &amp; resources CSM aims to be the website of choice for Customer Service Managers &amp; [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/pages\/9"}],"collection":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/comments?post=9"}],"version-history":[{"count":6,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/pages\/9\/revisions"}],"predecessor-version":[{"id":4716,"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/pages\/9\/revisions\/4716"}],"wp:attachment":[{"href":"https:\/\/www.customerservicemanager.com\/wp-json\/wp\/v2\/media?parent=9"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}